Processing Time: Orders are processed within 10-12 business days after payment confirmation. Custom or personalized orders may take longer.
Shipping Partners: We use reliable courier services to ensure secure and timely deliveries.
Delivery Timeframe:
- Domestic Orders: 7-10 business days after dispatch.
- International Orders: 7-14 business days, depending on location and customs clearance.
- Tracking: A tracking number will be shared via email once your order is dispatched.
Shipping Charges:
- Domestic Shipping: Free for orders above 3000/-. A standard charge applies for lower amounts.
- International Shipping: Charges vary based on destination and order value.
- Any applicable customs duties or taxes for international shipments are the customer’s responsibility.
Delivery Guidelines:
- Delivery Address: Ensure accurate details to avoid delays. We are not responsible for orders delivered to incorrect addresses provided by the customer.
- Missed Delivery Attempts: If undelivered, the courier may attempt re-delivery or return the package to us. Additional charges may apply for re-shipment.
- Damaged or Lost Items: If your order arrives damaged or is lost in transit, please contact us immediately at info@jewelsdiamond.com with order details and proof.
Contact Us:
For shipping-related inquiries, please reach out to:
📧 Email: info@jewelsdiamond.com / support@gmail.com
📞 Phone: +91 9137644129
📍 Address: A/002 Bulding no. 4, Green field complex, Near holly cross school, thane, mumbai- 401107, Maharashtra
By placing an order with Jewels Diamond, you agree to this Shipping and Delivery Policy. We reserve the right to update this policy at any time.
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